Privacy Policy

Information We Collect

We collect the following types of information when you use our platform:

• Account information — username, email address, and encrypted password when you register or are added as a user.
• Content you upload — images and videos you upload to be displayed on your screens.
• Usage data — information about how you interact with the platform, including login times and content sent to screens.
• Device information — TV/screen identifiers (device IDs) you register on the platform.
• Technical data — IP addresses and browser session data used to maintain secure logins.

How We Use Your Information

We use the information we collect to:

• Provide and operate the AiCastTV digital signage platform.
• Authenticate users and maintain secure sessions.
• Deliver content to registered screens and devices.
• Maintain an audit log of content activity for security purposes.
• Respond to support requests and communicate with you.
• Improve and maintain the reliability of our service.

Data Storage & Security

Your data is stored securely using the following measures:

• All passwords are encrypted using industry-standard bcrypt hashing — we never store plain-text passwords.
• All data is transmitted over HTTPS (TLS encryption).
• User account data is stored in MongoDB Atlas with access controls.
• Uploaded content is stored in Cloudflare R2 secure object storage.
• Session tokens are securely managed and expire automatically.
• Login attempts are rate-limited to prevent unauthorized access.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

• With service providers who help us operate our platform (MongoDB Atlas, Cloudflare, Render).
• When required by law or to protect the rights and safety of our users.
• In the event of a business merger or acquisition, where your data would remain protected under this policy.

Cookies & Sessions

We use session cookies to keep you logged in securely. These cookies are:

• HTTP-only (cannot be accessed by JavaScript).
• Secure (only transmitted over HTTPS).
• Automatically expire after 7 days of inactivity.

We do not use advertising cookies or third-party tracking cookies.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — request correction of inaccurate data.
• Deletion — request deletion of your account and associated data.
• Portability — request your data in a portable format.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or audit purposes.

Children's Privacy

AiCastTV is a business platform intended for use by adults and organizations. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our platform after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: